Grant Fidelity is incorporated as Kitex Ltd. in the province of Alberta, Canada since 2006. Our headoffice and main administration is in Calgary, Alberta, Canada. We provide products and services to consumers in both Canada and USA through warehousing facilities in both countries plus China.
“High End, Not High Priced”. No matter if you are an savvy or budding audiophile or just a music lover, Grant Fidelity can find you a solution to improve your music listening experience that fits your budget. We offer high quality "Made-in-China" and mostly "Designed-by-China" high fidelity audio products. From time to time, our products also come with "Improvements for North American market" that we request the manufacturers to add on. These products are often sold under the 'Grant Fidelity' private label.
About the Chinese audio industry:
China has been manufacturing high end audio since 1991, by a group of small companies run by audiophiles with strong engineering background and ongoing quest for better sound and music appreciation. In the first decade, Chinese audio industry mostly operated behind the scene of international high end audio players by providing OEM (original equipment manufacturing) and ODM (original design manufacturing) services without promoting their own brands. Over the past 18 years, weak Chinese Hi-Fi companies have been weeded out by competition and only the strong and innovative ones with high standard business ethics remain to today. These strong players include Jungson, Shengya, Opera, Cayin and Xindak etc, to name a few. Some of these companies have successfully promoted their products under their own brand, such as Cayin; while others have been equally successful under OEM brands, such as Shengya.
Grant Fidelity represents the best Chinese audio:
Grant Fidelity only works with the best from China. We currently represent 3 out of the 5 major Chinese audio brands - Jungson, Shengya and Opera-Consonance to resell their products in North America directly to consumers.
Grant Fidelity also source products from other factories such as Yaqin which is smaller but have been producing solid quality products for over 15 years - these products are sold under Grant Fidelity private label.
Grant Fidelity have visited all our Chinese partners more than once in person in the past few years and will continue visiting them every year to strength our relationship and improve product quality to meet North American customers' needs.
Please feel free to visit our picture gallery and Chinese Hi-Fi News section, take a virtual tour with us to the Chinese Hi-Fi factories. All of these factories are operating in the highest standard that achievable under Chinese overall economic condition, without using slave or child labors, and with environmental concerns in mind throughout the production process plus offering young ambitious Chinese employees an opportunity to grow their carrer in high fidelity audio .
All products represented and distributed by Grant Fidelity have been screened by Grant Fidelity for sonic performance, quality consistency and aesthetics so they not only sound great, but also absolutely gorgerous to be placed at home with high Wife-Appreciation-Factor (WAF).
Most importantly, all of these products are within your financial reach without breaking your bank, even a tough economy.
Grant Fidelity adds unquestionable value to consumers in North America:
The most commonly asked question by potential customers to us is: Does Grant Fidelity simply rebrand some Chinese products? What other values does Grant Fidelity add to the consumers in North America?
Grant Fidelity exists to provide value to consumers by becoming your most reliable source of purchasing Chinese Hi-Fi (aka Chi-Fi). We take all the tedious logistics work out of your purchasing experience - source great products and send them right to your door for you to enjoy. We navigate the complex Chinese customs system, make ocean and air shipping arrangements with logistics professionals and deal with North American customs authorities to safely and economically bring quality products to consumers at the most reasonable price. You as a consumer get to enjoy some of the world's finest high fidelity audio made in Asia at your home in North America, just as if you are purchsing "Made-in-North America" products.
Grant Fidelity minimize your risk in purchasing "Made-in-China" Hi-Fi products. You don't need to worry about that you may get a 'lemon' from an unauthorized seller and being left on your own without any warranty or future parts supply. We have personally auditioned and hand-picked everything we sell and we provide warranty right in North America through our audio repair partners.
Things you must be aware of about Unauthorized Online Sellers of Chinese audio:
With the popularity of Internet and forums, we have seen many Chinese audio products that are sold online by unknown sellers, most even unknown to the manufacturers, at even lower than wholesale price. A few things about such sellers:
1) If the manufacturer doesn't acknowledge them as authorized resellers, whatever they sell will not be covered by manufacturer's warranty, even if they claim there is warranty. We have discovered that some online sellers erase the original serial number, selling 220V into 240V market, and modify 220V to 110V by uncertified personnel. If you happen to have purchased one of these products, not only they are unsafe to operate, you will not be able to get authentic parts for future repairs. eBay sellers will be off the hook after 45 days feedback time frame - you will have nowhere to recover your losses in that situation.
2) There is tremendous difficulty for Chinese audio manufacturers to provide direct warranty services to their overseas customers out of China, so manufacturer's warranty will always need to be carried out by authorized resellers. Before you buy from an online reseller, always ask yourself: Will the seller honor the warranty they claim to provide when the manufacturers have declared not to back them up?
3) If the price online sellers are offering is too low compared to typical audio retail price you see at your local stores or reputable online resellers, chances are it's too good to be true. Someone at somewhere has or will cut corners to get to such low prices - most likely it is product and service quality that will suffer. This is your greatest risk in purchasing online. Before you open your wallet, ask yourself: Am I Ok for suffering from financial losses from a purchase purely based on low price?
4) Have you counted in shipping charges demanded by online sellers? The shipping charges you need consider is not just the first round of shipping the product from China to you; you should consider how much it may cost you to ship it back to the seller for service if you have to. In most of these cases, you will never see your gear again. If your seller tells you that they can mark it as 'gift' with low customs value to ship to you, you are exposed to extremely high risk if the item ends up being damaged or lost in transit. You cannot claim for the full purchase value because it was declared as a very low value item when it was shipped. You will also have to pay all the import brokerage fees which add up very fast.
So why bother to buy from unauthorized reseller for a possible lemon, without warranty, and paying high shipping charges, while you can from the manufacturer's authorized resellers?
Grant Fidelity is the expert in taking care of all the above concerns for you if you are looking to purchase a high quality 'Made-in-China' audio product. Our list of products with outstanding performance is growing longer and longer every month, because of the great trust we have earned from our North American customers who constantly ask for more high quality Chinese audio products, and the Chinese manufacturers who are making better and better products every year.
We also work closely with Chinese manufactures in the development of new products and improving on existing products whenever opportunity presents. You will see that products from Grant Fidelity come with more user-friendly features with North American listening needs in mind.
If you have any questions about Grant Fidelity or the product we sell, please don't hesitate to contact us. We are just an email or a phone call away.
Your Grant Fidelity Team